Terms & Conditions

Sales Terms & Conditions

All prices are in US Dollars. All merchandise will be shipped at prices in effect at the time of shipping. Slight variances in color can occur from order to order. Unusual size scales, colors or costs may require pricing adjustments.

Please contact your local VERTEX Apparel sales or customer service representative or log in to your account for up-to-date inventory and pricing

All prices, product availability, and delivery conditions are subject to change without notice.


All orders must be paid in full before shipping. Advance payments are accepted by the following: Visa, Mastercard, American Express, Discover, PayPal or ACH. There may be a 3.5% convenience fee on all non-cash transactions unless otherwise prohibited by law.


For larger bulk orders and discounted pricing, contact your sales or customer service representative. Pricing is calculated by quantity ordered per SKU. Prices are subject to change without notice.

Styles, Colors, Sizes and Inventory

For the most current listing of styles, colors and inventory, visit our website at www.vertexapparel.co Please note that based on demand and sales, VERTEX Apparel reserves the right to discontinue styles, colors and size without prior notification.

Wholesale Account Qualifications

VERTEX Apparel is a wholesale-based company manufacturing premium blanks for apparel decorators such as screen printers, DTG, embroidery and promotional markets. VERTEX Apparel does not sell garments to the general public. We sell to companies that embellish for resale to their customers. A reseller's permit may be required at time of account set up for certain states.

Garment Specifications

VERTEX Apparel makes periodic updates to garment specifications. Current inventory may include a balance of garments from a previous specification. We ship out by FIFO accounting practice (First in First out).

Order Confirmations

If you did not receive a confirmation, it means we did not receive your order. Thus, we cannot pay for expedited shipments on orders that were not confirmed. If you didn't receive a confirmation, please contact your customer service representative.


VERTEX Apparel primarily ships to commercial addresses, residential is also permissible. UPS Ground freight costs provided during web checkout are estimates and subject to variations based on size, weight, packaging requirements, residential and / or other factors.

VERTEX Apparel offers free UPS Ground freight in the continental United States for orders that reach a $300 minimum before taxes and shipping fees.

Shipping Issues

VERTEX Apparel will not be responsible for non-delivery, delay, loss, or damages during shipment. All merchandise will be shipped EXW. Customer is responsible for freight.

Shipping Discrepancies

Due to possible human error, though all efforts are made to ensure accuracy, it is the buyer's responsibility to verify that the merchandise received matches what was ordered and to resolve any claims with VERTEX Apparel before garments are altered.

Embellished Merchandise

Test before you embellish. It is the buyer's responsibility to thoroughly inspect and test all merchandise before washing, printing, or any type of decorating. The embellishment processes conducted by the buyer are beyond our control. Once merchandise is altered in any way or form, the buyer cannot return or make any exchanges.

Returns and Claim Policy

It is the Buyer's responsibility to inspect and test all merchandise before washing, printing, or any type of decorating. Once merchandise is altered in any way, the buyer cannot return or make any exchanges